Bank Reconcile

Role:

UX Designer

Timeline:

2021

This online accounting platform caters to small businesses and SMEs, simplifying financial management from issuing quotes to generating financial reports. Accessible via web and app, it lets you manage finances anytime, anywhere.

About this case study

When running a business, keeping correct records is crucial since it allows owners to organize their operations more effectively. There are many business owners that will invest more if we receive false information, such as the bank account balance. However, he was unaware that the supplier was due a timely payment for a debt. For the company, that would be a financial disaster.

Accountants are typically in charge of checking this accuracy, for instance after sales documentation have been created. They would check the records they possessed with the real bank transactions, whether or not the payment actually arrived. After this procedure is over, business owners will be able to evaluate how their company is doing right now.

Challenge

Finding a balance that satisfies the needs of all users is crucial because this feature must be created to serve three different user personas in terms of the job content and task at hand. It's an incredible challenge.

User Interview

interview interview interview

User Workflow & Mapping Features

workflow

Result & Design

result-design